Welcome on board

Ocean Liner Services is your premier port agent in Namibia. We have been providing port agency and husbandry services for vessels since 1924. Today, OLS comprises a team of highly experienced ships agents ready to assist all types of vessels that call on the port of Walvis Bay. We offer the full scope of ships agency and husbandry services as well as integrated logistics services including clearing & forwarding, warehousing, ship's spares, stevedoring, transport, oil & gas support, bunkering and marine lubricants. We are committed to seamless logistics and port agency service for any type of vessel calling on the ports of Walvis Bay and Luderitz...

At your fingertips

Need an estimated port call disbursement account? Provide us the vessel name and IMO number and we will do the rest.
Get in touch with us now at
Tel: +264 64 201 2200 or via e-mail: OLSGEN_[at]_ols.com.na

Permits & Quotations
We negotiate pricing, services, supplies and provisions.

Port Liaison
We liaise on vessel movements, berth bookings and allocations.

Cargo logistics
Operations planning, monitoring, cargo surveys and co-ordination with port authorities, stevedores, importers and exporters.

Bunker supply
Supply lubricants, fuel, waste removal, hatch cleaning and hatch sealing.

Ship Repairs
Arrange repairs and maintenance (dry docks), shore power generators, cranes, forklifts, cartage and marine sureys.

Medical assistance
Arrange medical attention and supplies; safe return back home of injured or deceased crew.

Managing of stowaways
Attend to local process re local authorities.

Cash
Arrange and supply of cash to master.

Testing
Water sampling and analysis; dispatching of samples and ships mail.

Crew Changes
Arrange transit & work visas, shuttle services with meet-and-assist.

Chandling
Arrange provisions, food & other supplies.

Other Arrangements
Accommodation, office space, IT requirements, car hire, mobile telecommunication, internet devices etc.

why choose us

21 years of experience
This is actual 90 years! We've been doing port agency since 1924.

skilled agents
Our highly trained team is capable of dealing with any port agency request.

access to more services
Access to complete logistics, marine services and lubricants.

ideal port
Operating from Africa's Number One port for efficiency.

modern facilities
Strategically located port with modern facilities, berthing and fast turn-around time.

key accounts
You deal with one person for all your owners representation and port agency needs.

world class ship repair
Three modern floating docks, world class engineering and ship repair services.

all vessels
We have vast experience in providing port agency services to all typoes of vessels and rigs, big or small.

You are more than welcome to use the form on the right for quote or to request additional information.

Our offices are located opposite the Port Authority office and port gates, making it easier to attend to your owners matters and vessel needs swiftly. If you provide us with more information such as the vessel ETA to Walvis Bay, the vessel's IMO number and the services you would require we can work out a optimal quote for your requirements as quickly as possible.

Click on the General Enquiry option if you only want to ask us a question or make some suggestions. If you wish to Request a Price Quote, click on that option and provide as much detail as possble.

About

The Team

Values

Committments

The Port

Vessels per year

Visas per year

years in business

Crew transferred

tonnes of Cargo

dedicated staff

Ocean Liner Services is part of a group of integrated logistics and marine service focussed companies. The group evolved from the humble beginnings of the only vessel agent in Walvis Bay in 1924 to Namibia's leading logistics company. Ocean Liner Services was officially established in 2005 in order to refocus the group's existing liner and non-liner port agency services into a single service offering.

Ocean Liner Services provides complete ships agency and husbandry services, 24 hours - 7 days a week. We operate from the port of Walvis Bay and service all types of liner and non-liner vessels including container ships, tankers, fishing trawlers, RO-ROs, rigs, supply vessels, drill-ships, naval vessels, passenger and cruise ships.

We arrange everything for the master/owners and charterers within the confines of the law. Through our sister companies we also provide complete logistics services for break-bulk, dry-bulk and reefer transhipments, shipping, cross-border freight, import and exports, warehousing and short-haul transport.

Ocean Liner Services is part of Manica Group Namibia, and enjoys access to a wide variety of services and products. This ranges from clearing & forwarding, warehousing, launch services, bunkering, transport, lubricants to mention a few. The Manica brand is focussed on providing the highest quality of services and products at affordable rates.

Ocean Liner Services is dedicated to “simplifying cargo movement” by offering integrated ships' agency and marine services. Simplifying cargo movement means being committed, reliable, professional, respectful, fair, result-driven, quality-conscious, and transparent, while fostering a culture of sustainability, safety, and caring for the communities we serve in.

As an ISO-certified company, Ocean Liner Services (OLS) ensures that all Quality, Health, Safety, and Environmental (SHEQ) regulations governing logistics activities are strictly applied across all our port operations. Our certifications include ISO 9001: Quality Management Systems, ISO 14001: Environmental Management Systems and ISO 45001: Occupational Health and Safety.

Purpose

Simplified Cargo Movement

Vision

A future focused, agile, reliable cargo specialist.

Values

ME: As individuals, we are committed, reliable, and professional.
WE: In collaboration, we are respectful, appreciative, and fair.
US: For our stakeholders, we are results-driven, quality conscious and transparent.

{{name}}

Committed to Service

Ocean Liner Services firmly believes in delivering seamless and quality marine and port agency services. We strive to ensure that your call on the port of Walvis Bay is hassle-free, easy and pleasant, by ensuring that services are prompt of the highest standard and meets all your requirements.

With us at the helm of your port agency needs, means quicker turnaround time and guaranteed service and solutions.

Committed to Quality

As an ISO 9001:2015 accredited group of companies, we follow a rigorous quality management system to esnure that documents are dealt with on time and correctly. This enables us provide regular feedback and updates to requests of our clients, and that paper work is always clear and complies with the port and other statutory requirements.

Similarly, as a Trace certified port agent we hold ethical business dealings as critical to our success.

Committed to Safety

As an ISO 45001 accredited group of companies, we are committed to safety, whether at the quay side or during crew changes at sea. Our staff attend regular refresher safety training and we follow strict EU standard based safety policies and procedures.

Overview

Stats

Vessels per year

containers per annum

years in operation

tonnes of Cargo

Walvis Bay has been a strategic port and gateway to landlocked countries in Southern Africa since the earlier 18th century. The Port of Walvis Bay is considered the number one port in Africa in terms of efficiency.

With minimal to often no congestion, modern berthing facilities and temperate weather, Walvis Bay remains one of the preferred ports to call on along the west coast of Africa. Walvis Bay is Namibia's largest commercial port with direct access to principal shipping routes and is a natural gateway for international trade. Walvis Bay offers sheltered, deep water anchorage enhanced by temperate weather conditions, easy access by road and air, good telecommunications, road and financial infrastructure.

Namport has been in operation since 1994 and manages the ports of Walvis Bay and Lüderitz. Walvis Bay receives about 3,000 vessel calls per year and handles about 5 million tonnes of cargo. It is a sheltered deep-water harbour with a temperate climate, which means no delays are caused by bad weather. The port implemented a Vessel Traffic Control System in 2004 to improve the flow of shipping traffic and to minimise congestion.

The container terminal at the port can accommodate grounds slots for 3,875 containers with provision for 482 reefer container plug points. The container terminal can host about 250,000 containers per annum and includes a tanker berth, bulk terminal, cold storage and break bulk berths. Namibian Ports Authority also manages a Syncrolift (dry dock facility) and operates three floating docks with lifting capacity of more than 8,000 tonnes each.

The port offers a thriving ship repair facility to the shipping industry. A wide range of ships, including many vessels employed in the offshore sector, are able to save valuable steaming time using the Port of Walvis Bay for dry docking and repairs instead of going on to Cape Town. The port shipyard comprises 3 floating docks, several cranes, floating crane, with fully equipped on-site workshops. Local services include: Valves, Rigging, Piping, Coatings, Mechanical, Machining, Fabrication, Carpentry, Electrical, Propulsion, Hydraulics etc.

No.

Item

Descritpion

GPS Coordinates

S22°56”08’ E014°29’07”

Depth

14 chart datum
quayside depth of 12m

Handles

Up to 50 vessels per month

Port Control Service

Port Control directs all shipping movements within port limits.
Keeps 24-hour VHF radio watch (channel 16)
Operates on channel 12 and 14.

Marine Services Hours

Working hours Mondays to Fridays 06h00
22h00 Saturdays 06h00
2h00, Sundays and public holidays 08h00
12h00 and 13h00
17h00. Overtime is available on request.

No.

Item

Descritpion

Lift

vessels up to 2,000t displacement

Dimensions

80m in length, 12m in width

Cranes

two 140m cranes do alongside repairs.

Piers

2 x 100m and 2 x 85m at max. draught of 7.5m.

NAMDOCK 1

NAMDOCK 2

NAMDOCK 3

Width at Entrance

23.50m

32.90m

Width between inner walls

25.00m

33.50m

Length over keel blocks

139.50m

195.00m

Lifting capacity

8,000Mt

6,500Mt

15,000Mt

Cranes

4T, 7T, 10T

2 x 5T

2 x 10T

Thrust well / dock pit

8.5m x 8.2m x 2.4m

None

10m x 6.4m x 4m

Aft swim platform well

None

2.55m x 5.55m x 2.5m

We welcome your questions, suggestions, contributions or input. If you have any queries about our company, our services and of course about cargo handling please feel free to use the General Enquiry form. Your query and data are protected and remain confidential at all times.

Walvis Bay (Head Office)

Main Harbour Rd, Walvis Bay Port
PO Box 2471, Walvis Bay, Namibia +264 64 201 2200
OLSGEN_[at]_ols.com.na

Luderitz

56 Hafen Street, Luderitz
+264 64 273 0200
OLSGEN_[at]_ols.com.na

Walvis Bay

Luderitz

downloads

policies

{{docname}}

stakeholder links

{{linkname}}

Effective date: 2020-07-01

1. Introduction

Welcome to Ocean Liner Services.

Ocean Liner Services (“us”, “we”, or “our”) operates www.ols.com.na (hereinafter referred to as “Service”).

Our Privacy Policy governs your visit to www.ols.com.na, and explains how we collect, safeguard and disclose information that results from your use of our Service. We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

2. Definitions

SERVICE means the www.ols.com.na website operated by Ocean Liner Services.

PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

DATA SUBJECT is any living individual who is the subject of Personal Data.

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Email address, First name and last name, Phone number, Address, Country, State, Province, ZIP/Postal code, City

4. Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link. We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

5. Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Other Data

While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, office location and other data.

Ocean Liner Services uses the collected data for various purposes:

0.1. to provide and maintain our Service;

0.2. to notify you about changes to our Service;

0.3. to allow you to participate in interactive features of our Service when you choose to do so;

0.4. to provide customer support;

0.5. to gather analysis or valuable information so that we can improve our Service;

0.6. to monitor the usage of our Service;

0.7. to detect, prevent and address technical issues;

0.8. to fulfil any other purpose for which you provide it;

0.9. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

0.10. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;

0.11. to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

0.12. in any other way we may describe when you provide the information;

0.13. for any other purpose with your consent.

7. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

8. Transfer of Data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Namibia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Namibia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Ocean Liner Services will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

9. Disclosure of Data

We may disclose personal information that we collect, or you provide:

0.1. Disclosure for Law Enforcement.

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

0.2. Business Transaction.

If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

0.3. Other cases. We may disclose your information also:

0.3.1. to our subsidiaries and affiliates;

0.3.2. to contractors, service providers, and other third parties we use to support our business;

0.3.3. to fulfill the purpose for which you provide it;

0.3.4. for the purpose of including your company's logo on our website;

0.3.5. for any other purpose disclosed by us when you provide the information;

0.3.6. with your consent in any other cases;

0.3.7. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

9. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Your Data Protection Rights Under General Data Protection Regulation (GDPR). If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at pr_[at]_manica.com.na.

In certain circumstances, you have the following data protection rights:

0.1. the right to access, update or to delete the information we have on you;

0.2. the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;

0.3. the right to object. You have the right to object to our processing of your Personal Data;

0.4. the right of restriction. You have the right to request that we restrict the processing of your personal information;

0.5. the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;

0.6. the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

10. Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

11. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

12. Payments

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

13. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

14. Children's Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: pr_[at]_manica.com.na.

Ahoi!

Welcome on board

At your fingertips

Purpose

Vision

Values

Committed to Service

Committed to Quality

Committed to Safety

downloads

policies

stakeholder links